customerservice

Customers are the soul of a company's success, so for an enterprise, customers should be put in the first place. In order to better standardize the company's management system, strengthen the management and implementation effect of pre-sales and after-sales service, improve customer satisfaction and enhance the company's image, this system will be formulated

Pre sales service

1) : we can provide you with necessary investigation convenience and all technical consulting services before supply.

2) : according to your requirements, we will promptly send on-site service personnel to deal with the quality, supply, mobilization inspection and other problems of relevant materials. And guide, assist and supervise the construction arrangement of the construction party.

3) : be responsible for the integration and commissioning of all goods; Provide timely, rapid and high-quality services, quickly and quickly provide spare parts of goods, so as to ensure that users can buy goods in time.

After-sale service

1) : our company is equipped with a high-quality after-sales service team mainly composed of technicians. After receiving the service information or feedback from users, we will make a satisfactory reply and deal with them in the shortest time.

2) : our company regularly visits users to understand the use of products and help solve problems that may be encountered in the use process. At the same time, seek quality and technical improvement opinions in order to better serve customers.